NCBA Financial institution Rwanda has appointed Emmanuella Nzahabonimana as its new Chief Operations Officer (COO), bringing on board a seasoned banking govt with greater than 15 years of expertise in banking, expertise, operations and cybersecurity.
Nzahabonimana joins the financial institution from BPR Financial institution Rwanda, the place she has served as Head of Expertise and Cybersecurity since 2022.
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In that position, she performed a key half in overseeing the combination of expertise techniques following the merger between KCB Financial institution Rwanda and BPR.
In her new position at NCBA Rwanda, Nzahabonimana will oversee key features together with info expertise, advertising and marketing, operations, buyer expertise and procurement.
Saying the appointment, NCBA Financial institution Rwanda described her as a frontrunner whose ardour for innovation is matched by a robust dedication to buyer expertise.
“With greater than 15 years of banking expertise and a decade in govt management, Nzabonimana has led a few of Rwanda's most important banking modernisation initiatives, serving to organisations develop into extra agile, safe and customer-focused,” the financial institution stated in an announcement.
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Nzahabonimana holds a Grasp's diploma in Cybersecurity from the College of Liverpool, the place she specialised in cybersecurity and superior digital techniques.
Her contribution to the monetary sector has additionally earned regional recognition. In 2020, she was amongst ten girls honoured with the Angaza Awards by Kenya Wallstreet, which celebrates girls making distinctive contributions to the banking and monetary providers sector throughout East Africa.
Commenting on her appointment, Nzahabonimana stated she was excited to affix the Financial institution at a time of rising deal with innovation and customer-centred development.
“I start this new chapter with NCBA Financial institution Rwanda with optimism, pleasure and a robust sense of function to proceed constructing on the small and large issues that make life higher for our clients,” she stated.
“What excites me most about becoming a member of NCBA is the chance to construct on a strong basis, alongside distinctive folks, in a financial institution that’s genuinely captivated with significant and sustainable development.”
